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Medical assistants can be certified or registered health care workers who perform the administrative and clinical tasks that doctors are too busy to do on their own. They should not be confused with physician assistants.

Medical assistants must work under a physician's direct supervision when performing clinical duties delegated by the physician.  Some states allow medical assistants to perform more advanced procedures, such as giving injections or taking X-rays, after passing a test or taking a course.

Medical assistants perform many administrative duties, including answering telephones, greeting patients, updating and filing patients’ medical records, filling out insurance forms, handling correspondence, scheduling appointments, arranging for hospital admission and laboratory services, and handling billing and bookkeeping. Duties vary according to state law and include taking medical histories and recording vital signs, explaining treatment procedures to patients, preparing patients for examination, and assisting during diagnostic examinations. Medical assistants collect and prepare laboratory specimens or perform basic laboratory tests on the premises, dispose of contaminated supplies, and sterilize medical instruments. They instruct patients about medications and special diets, prepare and administer medications as directed, authorize drug refills as directed, telephone prescriptions to a pharmacy, draw blood, prepare patients for xrays, take electrocardiograms, remove sutures, and change dressings. Last but not least they serve as direct link and communicator between patient and other health care professionals whenever there is a need. According to the United States Department of Labor job prospects for medical assistants are excellent since medical assisting is predicted to be one of the nation's fastest growing occupations through 2018.

Medical assistants have traditionally held jobs almost exclusively in ambulatory care centers, urgent care facilities, and clinics, but this is now changing. Medical assistants now find employment in both private and public hospitals, as well as inpatient and outpatient facilities.

Education

Formal education of medical assistants usually occurs in postsecondary institutions such as vocational schools, technical institutes, community colleges, online programs and private colleges.The institution's medical assisting program should be accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) if its graduates plan to become either certified or registered. Currently there are in excess of 600 CAAHEP accredited programs in more than 500 institutions, and more than 200 accredited by ABHES.

Certification and registration

There are four major Organizations that certify Medical Assistants.

Greater numbers of employers prefer or even require that the medical assistants they hire be certified.  Professional certification is a voluntary process which is strongly backed by the American Association of Medical Assistants (AAMA) and a number of other well-respected certification bodies in the United States as a way to guarantee competency of a medical assistant at a job-entry level. Certification is usually achieved by taking the CMA (AAMA) Certification Examination offered by the AAMA Certifying Board in consultation with the National Board of Medical Examiners. which also administers many national exams for physicians.  The CMA (AAMA) exam is offered throughout the year at computer-based testing centers across the United States. Only individuals who have successfully completed a CAAHEP or ABHES accredited medical assisting program are eligible for the CMA (AAMA) Certification Examination.

Those who successfully complete the CMA (AAMA) Certification Examination earn the CMA (AAMA) credential. A CMA (AAMA) must recertify every 60 months by continuing education or re-examination in order to maintain certification.


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